John Croson 

2121 Taylor Avenue 

Racine, WI 53403 

Home 262.637.5882 

Voice 262.676.7473 

pcnorb@gmail.com 

Croson, John (crow’son); 

Computer geek, photographer, general jack-of-all-trades.
Synonyms: Technology, food, motorcycles, good coffee, and long walks with the family.
Antonyms: Rude people, traffic jams, not learning fast enough, and re-runs.

[also see : hard worker, loyal employee, and old school work ethics

:: Skills ::

Technical 

• Network Administration 

• Server Design 

• Internet / Intranet Configuration 

• Hardware / Software Maintenance 

• Security Testing / Patching 

• Backup Solution Processing 

• Technical / User Support 

• VBA Solution Provider 

Operating System 

• Windows 95, 98, NT, 2000, XP Clients 

• Windows NT, 2000, 2003 Server 

• Apple OS 9, OS X 

• Linux Redhat, Debian, Gentoo, SuSE, Mandrake, Slackware, , FreeBSD 

• Cisco IOS 

Managerial 

• Cost Containment & Budgeting 

• Process Documentation 

• Client / Vendor Relationship Management 

• Research & Analysis 

• Project Management 

• Training & Instruction 

Software 

• MS Exchange 5.5, 2000, 2003 

• Symantec Enterprise AV Suites 

• Trend Micro AV Suites 

• GFI Mail Essentials, 

• GFI Mail Security 

• GFI LanGuard 

• GFI FaxMaker 

• Veritas Backup Exec 

• MS Office 

• Adobe Photoshop, GoLive, Acrobat 

• Macromedia Dreamweaver 

• Quark Express 

• WSH, Kixtart, Batch, Bash Scripting 

• VBA, VB 

• PHP, HTML 

:: Experience ::

:: Integrated Billing Systems, Inc ::                                        Franklin, WI

A Physician billing and management information company. 

Information Technology Manager                                                April 2007 - Present

• Manage client/server environment. 

• Act as technology liaison to client base. 

• Research and implement new technologies as needed.

• Plan and implement compliance policies. 

Key Contributions 

• Migrated Windows 2000 AD to 2003 AD environment.

• Migrated MS SQL database and document imaging application to new server.

• Migrated data to new SAN solution.

• Cisco ASA 5510 Security implementation. 

• Microsoft Windows 2003 Terminal Server implementation. 

• Open Source Helpdesk, server/network monitoring solution based on the Debian distribution. 

• GFI Faxmaker implementation. 

• Provide custom MySQL/PHP compliance reporting web application. 

:: techWorks, LLC ::                                                         Wauwatosa, WI

Full service computer consulting firm for small-to-medium businesses, specializing in virtual support and monitoring services. 

Senior Field Engineer                                                         March 2004 - April 2007

Heavy equipment undercarriage distributor                                Waukesha, WI

• Build and configure a Linux  Mail Gateway on a Compaq Proliant ML350 to filter mail for an Exchange 5.5 server hosting multiple domains.

Novelty promotions company                                                Milwaukee, WI

• Build and configure a headless (no keyboard, mouse, or monitor) Linux PC to automate the copying of images from flash cards to a programmatically formatted CD. Prompts are generated by a text to speech package, notifying the user of a completed unit. 

Manufacturer of private-label baked custom snacks                        Franklin, WI

• Provide increased level of support for technology needs during IT managers’ absence.  

• Audited licensing and hardware.  

• Make recommendations and implement workstation upgrades company-wide. 

• Upgrade hardware components on Dell Poweredge 1600SC / 2500SC. 

• Recommended money saving telephone service adjustments. 

• Provided Difinity/Audix phone system support. 

Internal Network Administrator 

Maintenance, administration, and build of a multi-server environment consisting of the following servers: 

• MS File/Print/Terminal Services 2000 - Gateway 980 

• MS SQL 2000 - Dell PowerEdge 2650 

• MS Exchange 2003 - Dell PowerEdge 1600SC 

• MS 2003 DC - Dell PowerEdge 2450 

• MS ISA 2004 - Dell PowerEdge 2450 

• MS 2000 TeleVantage 

• MS 2000 Monitoring - Compaq Proliant 1850R 

• Debian Postfix Mail 

• Slackware Postfix/Spamassassin Mail Filter 

• FreeBSD VNC Server 

• SuSE Squid/Dansguardian Proxy Filter 

Key Contributions 

• Build and configure SuSE firewall/content filter. 

• Build and configure FreeBSD VNC Server – Used in providing remote assistance. 

• Build and configure Windows 2000 development server; MS SQL, VB SourceSafe, VB 6/.NET 

• Assisted in migrating from Exchange 2000 to 2003. 

• Implemented processes and procedures for conducting network security audits for clients. 

:: Racine Art Museum Association ::                                        Racine, WI

Consisting of two museums, the Racine Art Museum and the Wustum Museum, the former was erected early 2003. The association holds the fourth most important craft art collection in the United States. 

Technology Operations Manager                                                 May 2001 - March 2004

• Maintain a heterogeneous 2 site environment consisting of: 

Site 1: Three Servers/25 Clients 

• • Debian firewall/content filter on DEC Alpha 4/2100. 

  • Redhat server providing Intranet, Web, eCommerce, Mailman services. 

  • Exchange 2000. 

Site 2: Two Servers/5 Clients 

• • Gentoo firewall/content filter. 

  • MS NT4 BackOffice Server on an HP LC2000 Net Server 

Key Contributions 

• VBA Application development. Now an Open Source project hosted on Sourceforge.net.

• Project management. 

• PBX Support. 

• ECommerce implementation using OSCommerce .

:: Rode’s Camera and Photo Supplies ::                                Kenosha, WI

Sales Manager                                                                1993 - 2001

Supplier of photographic supplies to professional photographers and photographic studios. 

• Visual Basic application development. 

• Systems / Network administrator. 

• Website administrator. 

• Customer relations management. 

•  

  :: Camera World ::                                                                Racine, WI

  Sales Manager                                                                1987 - 1993

Supplier of photographic supplies to professional and amateur photographers. 

• Equipment sales. 

• Personnel management. 

•  

  :: Manpower / SC Johnson Wax::                                                Racine, WI

  Fork Lift Operator                                                                1984 - 1987

   

  :: United States Army ::                                                        1980 - 1984

  Fire Direction Specialist 

   

:: Additional Professional Activities ::

• Professional Photographer                                                        1987 - Present

• Provide quality wedding photography. 

• Cover events for corporate clients. 

:: Education ::

• Gateway Technical College                                                        Racine, WI

Computer Information Systems - Microcomputer Specialist                        2000

• Advanced Programming VB. 

• Advanced Database Programming 

:: Interests and Activities ::

• Motorcycle enthusiast. 

• Home computing. 

• Active member of Lord of Life Lutheran Church. 

• INNS volunteer, helping the homeless. 

:: References ::

• Jack Taugher, VP/Business Owner, 262.391.3946.

• Patrick Dolan, IT Manager, 414.640.9058. 

• John Smithyman, Business Owner, 414.529.7892. 

• Amy Roebuck, Application Consultant, 508.944.6522. 

• Jennifer Arnold, Reverend, 262.656.1995.